CallAnalytix - Unified Call Accounting & Reporting Platform

Prebuilt & custom reports, choose fields, sort, headers/footers, logos, export to CSV/TXT/HTML/RTF/XML/Excel/PDF.

Visual KPIs with alerting to surface anomalies (after-hours, expensive, long, emergency, abandoned, unassigned, etc.)

Works with all major vendors and providers, aggregates data across sites and platforms for true “single pane of glass.”

Secure logins, password policies, user groups, and org-level hierarchies so managers see their teams and users see their own data.

Schedule report delivery - directory sync jobs, (email/FTP/network share), and maintenance tasks like backups.

Cloud or on-premises, with secure web/desktop/mobile access for office or remote teams.

Monitor your call flows and phone usage to gain insights on the actual adoption of your devices across your network.

Set up your metrics with multi-site, multi-timezone, multi-currency, multi-telephone tariffs, and much more.

A library of ready-to-use call reports - incoming, outgoing, internal, external - customizable and schedulable.